Didn't like anything, except overpriced charges.

Friendly staff tried their best to assist.

I checked in after 10 p.m., and there were no toothbrushes, toothpaste, or soap. The young person at reception didn't understand English, so I had to use a translation app just to ask for basic amenities.

Gotta shout out the fried rice—it was a flavor bomb! Also, the vibe inside the bar area was super chill, perfect for winding down after a day of adventures. Plus, the staff were friendly, making me feel right at home despite the bumps.

But, I’ve gotta say, my stay was marred by the missing toiletries, almost made me think I stumbled into a backpackers' haven instead of a Sheraton! That said, the ambiance still managed to shine through.

I thoroughly enjoyed my recent stay at the Sheraton in Taoyuan. The friendly staff and charming ambiance made it feel like home. The fried rice was delightful! However, I did notice missing toiletries upon arrival, which was a slight letdown during my otherwise lovely experience.

The location's proximity to the airport makes it a decent choice for quick layovers, saving some time and hassle. Rooms provide a comfortable space for relaxing, and the public areas maintain a clean appearance, great for unwinding between flights.

Checked in after 10 p.m. only to find a lack of basic toiletries like toothbrushes, toothpaste, and soap. When I asked for these items, the language barrier at the reception made the process cumbersome. Additionally, I learned the toiletries I had to request weren't complementary, which is unexpected for a hotel branded like this. There’s also a feeling that the hotel has shifted its focus from a full-service experience to something more akin to budget accommodations, leaving some guests potentially disappointed, especially if they expect the usual standards associated with the brand.

The ambiance is charming. The lounge has good vibes and serves tasty fried rice. Staff are friendly and welcoming. Enjoyed the well-maintained facilities. It's a solid choice for short stays.

I loved the cozy atmosphere and friendly staff! The fried rice at the bar was a flavor bomb! Just wish there were more toiletries in the room. 😂

The common areas were beautifully decorated and quite accessible, making it easy for anyone, including seniors, to navigate without hassle. They paid great attention to comfort, ensuring everything felt welcoming and stylish.

More seating options in common areas would be helpful.

Excellent staff and comfortable stay

I had a wonderful stay with my family, notably enjoying the attentiveness of the staff. Kevin made our arrival stress-free by quickly providing extra towels and cleaning up the sand we brought in, while Justin ensured the pool area was safe, giving us peace of mind as parents. The rooms were spacious and quiet, perfect for relaxation after a long day of travel. However, the hotel could improve its location as it lacks any scenic views.

This hotel suits me perfectly with free wi-fi, a fitness center, and friendly staff. I'll never forget how they helped me find my lost ring! I recommend enjoying the seasonal pool for relaxation. I’m coming back for a romantic escape.

A Memorable Stay Highlighted by Exceptional Service and Comfort

During our stay, we were impressed by the warm hospitality of the staff. The breakfast spread was delightful, especially the delicious pastries and fresh tropical fruits. Take advantage of the shuttle service for easy access to nearby attractions. We truly enjoyed our clean, well-appointed room!

The pool and jacuzzi area is a must-try, perfect after long travels! The indoor lounge is also a chill spot.

The hotel was clean with a nice atmosphere, though the room showed signs of wear with faded furnishings. The airport shuttle service needed better organization, and the staff seemed occasionally distracted. Overall, it provided decent amenities and comfort for a short stay, making it a good option despite some hiccups.